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Client Experiences

Feedback is important to our growth and improvement. If you are a current or previous client of ours, we would love to hear what you think!

This is what some of our clients have to say.

From the moment I connected with [Orchard Mental Health], I felt at home. Appointment setting was easy. They made me comfortable from the start. Although I haven’t met all the therapists, I can tell you the ones I know are trustworthy, smart, and can get to the heart of the problem (with solutions!) quickly. What is good to know also is that they not only provide counseling, they do testing and can manage medications if need be. Highly recommend.

Dr. Sasha Hileman is truly a gem. We were on her waitlist for years, and finally got the chance to work with her. She is a top-notch child psychologist who has a deep understanding of neurodivergent children and their development. Her patience and caring nature helped her quickly build a great rapport with my son, and her gentle guidance has already led to noticeable positive results.

Dr. Hileman’s expertise goes beyond just working with children; she is also exceptionally skilled in parenting coaching. Her insights and advice have been invaluable to me as I navigate the challenges and joys of raising a neurodivergent child. I feel incredibly fortunate to have her support and look forward to continuing our work with her for years to come. I am very grateful for everything she has done and continues to do for our family.

I cannot put into words how much working with Sarah has impacted my life. She has helped me so much to grow into a version of myself that I value. She has really helped me get through these pandemic times and also served as a mentor.

Dr. Archer is amazing. I finally found a therapist that I vibe with and just gets it. She’s very professional, knowledgeable and most importantly she LISTENS! I was a previous patient and just recently returned to this practice.

Mary, the scheduler/administrative worker was so kind, professional, proactive, and empathetic. I could not be more appreciative of her active listening skills, compassion, and willingness to help me.

Dr. Snow is a very kind and professional psychiatric provider.

I love working with Genevieve. She is supportive and a very nice therapist.

I am very satisfied with my clinician. She has helped me greatly in solving my anxiety and PTSD issues. There is always stress in my life. But, with the right tools, it’s possible to understand and cope. My clinician provides that for me.

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I highly recommend Kaity. They really took their time listening to my story, they asked thoughtful questions, provided feedback, and empowered me to be thoughtfully involved in my own care. Their recommendations about my medication really improved my overall wellbeing. They are a careful listener and a smart, compassionate caretaker. Thanks, [OMH], and thanks, Kaity.

John is wonderful to talk to. I have truly enjoyed our weekly sessions and look forward to continuing them.

Dr. Choi has helped me reach goals that I would have never considered.

Melissa has been a fantastic therapist for me. She keeps me focused and we interact very well together.

My sessions are really helpful. They offer tools to work through my issues.

Very nice and welcoming, after all I’ve been through. I was glad it felt like my concerns and issues were being heard.

Dr. Farrell is sensitive to my issue, and each session is very helpful.

It was easy to set up for my son’s appointment this afternoon. I love that telehealth is continuing in Maryland, so we can have access to providers from the comfort of our own home.

I have never felt comfortable working with any of my previous therapists, but meeting with Miss Heather feels like a true safe place. I am forever grateful for how much she has done for me through treatment!

Kaitlyn has been absolutely wonderful so far! The best psychiatry experience I have had to date. I am really enjoying receiving care from them and look forward to continuing to work with them.

Dr. Pam had helped me so much! When talking to other people about their therapeutic process, I can see how her approach helps me make lasting changes so I can work towards being self-reliant. I always recommend [OMH’s] practice to anyone looking for therapy help.

Shani is a great therapist. Very understanding, supportive, and down-to-earth.

Kaity was tremendously through with me, they listened to all my concerns and made me feel extremely heard, valid, and cared for. Their knowledge on medication management, side effects, and diagnosis is extraordinary, and they always make me feel safe and comfortable. As a first-time medication user, Katy made sure all of my worries were covered!

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