Home » Contact

Let’s get in touch!

We look forward to speaking with you.

If you need to reach us, you may call us during business hours. Alternatively, you are always welcome to send us an email or simply fill out our general contact form. We will do our best to get back to you as soon as we can!

Main Office Line

240- 750-6467

Fax

240-912-7835

Regular Business Hours

Monday-Friday, 9AM-5PM Eastern Time

Appointment Scheduling & Cancellations

Billing & Insurance Information

Access The OMH Patient Portal

A One-Stop-Shop for Patients

Sign in to our patient portal to update your profile, view your records, book appointments, manage your payments, message your provider, and more!

Join Orchard Mental Health Group

We're Always Growing

Our partners are instrumental in the success of the company. We partner with physicians and clinicians to make mental health a priority in whole-person care.

Maintaining Your License

Continuing Education Classes

OMH invites expert clinical speakers to host quarterly webinars. These informative virtual webinars satisfy CE credits for mental health professionals.

Clients are welcome to visit either of our two Maryland offices.

9707 Key West Avenue
Suite #100
Rockville, MD 20850

10 North Jefferson Street
Suite #202
Frederick, MD 21701

We’re within reasonably accessible distance of…

Aberdeen
Adamstown
Adelphi
Annapolis
Aspen Hill
Baltimore
Barnesville
Beltsville
Bel Air
Bethesda
Boonsboro
Bowie
Boyds
Brunswick
Buckeystown
Capitol Heights
Catonsville
Clarksburg
Chesapeake City
Colesville
College Park

Columbia
Cumberland
Eldersburg
Elkton
Damascus
Darnestown
Derwood
Dickerson
Dundalk
Elkridge
Ellicott City
Essex
Fort Detrick
Fort Washington
Frederick
Friendship Village
Frostburg
Gaithersburg
Germantown
Greenbelt
Green Valley

Glen Burnie
Hagerstown
Havre de Grace
Ijamsville
Jefferson
Jessup
Joppatowne
Laurel
Laytonsville
Lexinton Park
Libertytown
Middletown
Monocacy
Monrovia
Montgomery Village
Mt. Airy
Myersville
New Market
North Bethesda
North Potomac
Odenton

Olney
Ocean City
Ownings Mills
Pasadena
Pikesville
Point of Rocks
Poolesville
Potomac
Redland
Reisterstown
Rockville
Salisbury
Severn
Severna Park
Silver Spring
Suitland
Takoma Park
Taneytown
Thurmont
Towson
Tuscarora

Urbana
Upper Marlboro
Walkersville
Westminster
White Oak
Woodbine
Woodsboro

 

Are we too far?

We accomodate virtual visits for most services!

Frequently Asked Questions

[Blank]

[Blank]

What types of services do you offer and how do I determine which ones I need?

Orchard Mental Health offers psychotherapy services for children, teens and adults, as well as comprehensive psychological evaluations and medication management.

Psychotherapy

Orchard Mental Health offers psychotherapy services for children, teens, and adults.

If you have been struggling with challenges related to your mental health and need to talk to somebody, we can help match you with one of our clinicians.

Assessments

If you need to get tested to identify or clarify a diagnosis related to psychological symptoms or academic difficulties you are experiencing, you can request an appointment with one of our psychologists in our assessment team can.

Medication Management

Our psychiatric-mental health nurse practitioners work closely with patients to find the most effective and appropriate medication options while monitoring their progress and making adjustments as necessary. 

Request an Appointment

I've never been treated by OMH before. What can I expect?

 

Initial Appointments

During your first appointment, you and your therapist will review the confidentiality agreement and practice policies. This session will also allow your therapist to understand what are the current presenting issues bringing you to therapy. Your therapist may also inquire about your family history, prior mental health diagnoses, relationships at work and with friends, just to name some.

While we do offer Single-Session Therapy, in many cases, more than one session is necessary to have a better understanding of the patient’s background history.

Goal Setting

Psychotherapy tends to follow a collaborative approach, hence you and your therapist will identify goals you want to work towards throughout treatment.

Therapy can be hard workand that’s okay!

It’s important to keep in mind that sometimes, as a result of the process involved in psychotherapy, you may experience anger, sadness and distress. This is not an indication that treatment is not working. On the contrary, it can be a sign that you and your therapist are addressing feelings, memories, situations that need to be processed in order to achieve the identified goals.

Talk with your therapist about this if you have concerns.

 

Request an Appointment

How long will it take to see results?
 

This varies from case to case.

While some patients may experience symptom reduction after one session, others may need weeks, months or years to achieve their treatment goals.

The psychotherapy approach that is implemented, the patient’s diagnosis and the patient’s commitment to treatment are some of the key components that can impact the longevity of psychotherapy.

The best way to see results is to start.

Request an Appointment

What age groups do you work with?

 

We work with clients aged 5 yo 65+.

Each clinician specializes in working with certain age populations.

We offer specialized programs for:

 

Request an Appointment

What are the differences between Counselors, Social Workers, Psychologists, and Psychiatric Nurse Practitioners?

The mental health field has a lot of acronyms and different licensure types which can be confusing. To help you better understand each licensure type we have listed our provider types below:

 

Psychiatric Nurse Practitioner

A (PMHNP) holds a master degree in nursing and is board certified in Psychiatry. PMHNP’s can assess, evaluate and treat patients with a broad range of mental health diagnosis and prescribe medications.

Psychologist

A psychologist (Psy.D. or Ph.D) is a doctoral-level clinician providing either therapy or if specialized, neurological testing. Psychologists with a Ph.D. are typically more research focused “scientist-practitioner model” while Psychologists with a Psy.D. are trained with greater emphasis on clinical work.

Counselor

A licensed professional clinical counselor (LCPC) is a master-level clinician who provides counseling. LCPC’s can work with a variety of diagnosis depending on their experience. Some LCPC’s hold certifications specializing in particular fields such as eating disorders, trauma, substance abuse.

Social Worker

A clinical social worker (LCSW) is a master-level clinician who provides counseling. LCSWs can work with a variety of diagnosis depending on their experience. Some LCSW’s hold certifications specializing in particular fields such as eating disorders, trauma, substance abuse.

[Blank]

[Leave Blank]

Do you have openings for new patients?

 

Immediate Openings for Psychiatry Services

Our Psychiatric Team has immediate openings for patients in need of medication management and evaluation.

Therapy & Testing Waitlist

We currently have a waitlist for those who are seeking therapy and testing.

 

Request an Appointment

Which health insurances do you accept? What might my out-of-pocket costs be?

 

For Therapy/Counseling, as well as Medication Management Services, we are in-network with:

  • Aetna
  • CareFirst/Blue Cross Blue Shield
  • Cigna
  • Humana/Tricare
  • Johns Hopkins Health Plans
  • Medicare
  • Optum/UnitedHealthcare

For Medication Management Services, we also accept Medicaid.

 

For Testing/Evaluation Services, we are in-network with only CareFirst/Blue Cross Blue Shield at this time.

 

We always accept self-pay.

Our billing team can assist you in better understanding your coverage, as well as provide an estimate for out-of-pocket costs.

 

Remember: Coverage varies depending on your insurance plan and the services you need.

Contact Our Billing Department

How does telehealth work?
 

Telehealth is a great option for those who cannot access care due to location, health, or transportation issues.

It may also be appealing for individuals who prefer not to come to an office.

Our clinicians provide face-face telehealth through a secure, HIPAA compliant video conferencing platform which is easy and simple to connect to.

 

Explore Telehealth

I don't live in Maryland. Can you provide service to me out-of-state?

 

Clinicians can only provide services in the states they hold an active license.

Most of our clinicians are licensed to practice in multiple states. At the beginning of each virtual session you will be asked where you are located.

Can you fill out a form I need for school, work, court, disability accommodations, etc?

 

We gladly assist in completing any requested forms. In order to accurately complete forms, it is required that care has been established for at least six (6) months, especially for completion of disability forms.

I am unable to make it to my appointment. What is your cancellation policy?

 

We have a 48-hour Cancellation/No-Show Policy.

You can cancel or reschedule an appointment at any time for any reason. However, we do charge a fee* if you

  • cancel less than 48 business hours (excluding Fridays after 5pm ET and weekends) prior to your session OR
  • fail to show up to your appointment without cancellation notice.

We charge a fee because whenever a session is canceled without adequate notice, we are unable to fill this time slot by offering it to another current client, a client on the waitlist, or a client with a clinical emergency.

For more detail, please read our full Cancellation/No-Show Policy.

*Please note: Fees vary by appointment type:

  • New Therapy Appointments: $125.00
  • Follow-Up Therapy Appointments: $125.00
  • New Medication Management Appointments: $150.00
  • Follow-Up Medication Management Appointments: $100.00

To cancel an appointment, please email us at appointments@orchardmentalhealth.com, or call our office at 240-750-6467.

 

Cancel or Reschedule an Appointment

Know someone who could use our help?

We accept many major insurances.
Aetna Logo | Health Insurances We Take | Orchard Mental Health
Blue Cross Blue Shield Logo | Health Insurances We Take | Orchard Mental Health
Carefirst Logo | Health Insurances We Take | Orchard Mental Health
Cigna Logo | Health Insurances We Take | Orchard Mental Health
Cigna Logo | Health Insurances We Take | Orchard Mental Health
Humana Logo | Health Insurances We Take | Orchard Mental Health
Tricare Logo | Health Insurances We Take | Orchard Mental Health
Cigna Logo | Health Insurances We Take | Orchard Mental Health
Cigna Logo | Health Insurances We Take | Orchard Mental Health
Medicaid Logo | Health Insurances We Take | Orchard Mental Health
Medicare Logo | Health Insurances We Take | Orchard Mental Health